Testimonials

We earn our customers’ future business by making today’s projects a positive experience. Their words of approval are how we measure our performance.

Angie’s List Reviews


Member: Karen R.

Work Completed Date: April 02, 2013

Hire Again: Yes

Approximate Cost: $10,000.00

Home Build Year: 1988


Description Of Work:

Installed 2 new furnaces, air conditioners, high efficiency air filters, whole house humidifiers, and programmable thermostats.

Member Comments:

Mike (one of the owners) and Matt arrived early the first day of the install as promised. They reviewed the entire installation with me then went to work. Drop cloths were laid in all areas they were working or walking through. It’s was a big job that took two days to complete. Since it was somewhat cool they made sure both new furnaces were fully operational before they left the first day. Even though they were coming back the next day to continue and complete the installation they cleaned up – it was like they were never there. The second day they laid all new drop cloths to again prevent damage or dirt. When the installation was complete they went through all the maintenance requirements and how to do them. They went through the various operating methods and discussed the comfort levels we prefer. From there they configured the units to provide the best comfort and performance. They also explained how the programmable thermostats worked and how I could make changes if desired. We did have a problem with one of the units recently. It was a very hot day and as expected they had a very busy day. Since we have 2 AC units it wasn’t critical that they come that day but they did and made sure it was fixed that day. The failure was actually inside the AC unit due to how it was built at the factory. You can tell they take personal pride in their work. With the initial install and the follow-up they made sure to explain what they were doing and before leaving wanted to make sure we were completely satisfied. I have recommended them to friends.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

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Member: Joseph B.

Work Completed Date: July 24, 2013

Hire Again: Yes


Description Of Work:

Installed brand new Trane air conditioner and coil.

Member Comments:

Service and installation was excellent. Our AC went out during a heat wave and they stopped by the next day and completed the install of both the AC and coil in a matter of hours. The installers were polite and professional and I would definitely do business with them again.

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

 


 

Member: Diane R.

Work Completed Date: December 06, 2010

Hire Again: Yes

Approximate Cost: $10,000.00

Home Build Year: 1957


Description Of Work:

They placed in a brand new H/ac System.

Member Comments:

They were excellent!

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

 


 

Member: Glen H.

Work Completed Date: June 16, 2010

Hire Again: Yes

Approximate Cost: $5,600.00

Home Build Year: 1898


Description Of Work:

Installed new A/C.

Member Comments:

After getting numerous widely varying estimates, we chose Arnold Air because their estimate was much lower than just about everyone else’s. That and the fact they were rated so highly by the BBB and Angie’s List. They also were the only ones who said they could do it in one day. They arrived on time and completed the job as promised. When getting an estimate, I found that if you got one (an estimate) from the actual person who was going to do the work, they tended to be much less expensive. All in all very satisfied with Arnold Air.

Page Of Happiness Nominee

Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A